1. The service
Artistour is a software-as-a-service (SaaS) platform for professional tour and live-event operations. It helps tour managers, artists and their teams organise events, schedules, travel, accommodation, contacts, documents and Day Sheets, and optionally export event information to calendar services. By creating an account or using Artistour you accept these Terms.
2. Accounts and workspaces
You must provide accurate information and keep your login credentials confidential. You are responsible for activity under your account. A workspace owner controls the workspace, invites members and, together with artist administrators, assigns roles and access per artist. Members see only the information their permissions allow.
3. Plans
Artistour is currently offered in the following plans: • Artistour Solo — 1 artist — €75 per month or €810 per year; • Artistour Team — up to 3 artists — €180 per month or €1,944 per year; • Artistour Agency — up to 5 artists — €265 per month or €2,862 per year. Prices are net amounts; applicable taxes (such as VAT) are added where required. Annual prices reflect a 10% discount compared with twelve monthly payments. The number of artists that can be managed in a workspace is limited by the plan's artist slots.
4. Trial
Each eligible billing-owner account may receive one 30-day trial. The trial starts with the Solo entitlement. Changing the plan during the trial does not restart or extend the trial. Artist-slot limits apply during the trial.
5. Payments
Artistour does not currently offer online checkout, automated card billing or automatic renewal in the application, and no payment is collected through the application. Paid access after the trial is arranged directly with SONUS Events SRL; contact office@artistour.app. If an online purchase flow is introduced in the future, the applicable price, taxes, billing period, renewal and cancellation conditions and any mandatory consumer information will be shown to you before you purchase.
6. Expiry of access
When a trial or paid entitlement ends, authorised historical information remains readable according to existing roles and access permissions, while creating, editing and operational deletion are blocked until access is renewed. Expiry does not make private data public.
7. Consumer rights
Artistour is intended for professional use. If you qualify as a consumer under Romanian or EU law, nothing in these Terms limits the statutory rights you have as a consumer, including any mandatory withdrawal or conformity rights, and these Terms will be interpreted accordingly.
8. Third-party integrations
Google Calendar, Microsoft Outlook, Google Maps/Places, weather and push-notification services are optional external services. Their use is additionally governed by their providers' terms and privacy policies, and Artistour is not responsible for their availability. • Outlook Calendar: disconnecting can optionally attempt to delete the dedicated remote calendar; otherwise exported events remain with the provider. • Official Artist Calendar: Disconnect clears the stored credentials and attempts to revoke access but leaves the Google calendar and events intact; Unlink removes only the Artistour mapping and does not delete the Google event. Official Calendar events are created or updated only after explicit confirmation by an authorised manager. • Deleting an Artistour event does not guarantee deletion of remote calendar copies.
9. Your responsibilities
You agree to: • use Artistour only for lawful, authorised purposes and within the permissions granted to you; • keep your account secure and notify us of any suspected unauthorised access; • upload only content you are entitled to use and that does not infringe the rights of others; • ensure you have the authority and a legal basis to process and share information about crew, members and contacts; • keep event information accurate and review it before relying on it; • set appropriate sharing permissions on any calendar you connect, since visibility in Google or Microsoft calendars is controlled there. You must not attempt to access data you are not authorised to see, disrupt the service, or reverse-engineer it except where permitted by law.
10. Your content
You and your workspace retain ownership of the content you enter. You grant us the rights necessary to host, process and display it in order to provide the service. Our handling of personal data is described in the Privacy Policy.
11. Availability and changes
We aim to keep Artistour available and secure but do not guarantee uninterrupted or error-free operation. Maintenance, updates, provider outages or events outside our control may affect availability. We may develop, change or discontinue features; where a change materially reduces paid functionality, we will inform affected customers in advance where reasonably possible.
12. Suspension and termination
You may stop using Artistour at any time; to close your account, write to office@artistour.app. We may suspend or terminate access for serious or repeated breaches of these Terms, unlawful use, or where required by law, giving notice where appropriate. After termination, data is handled as described in the Privacy Policy.
13. Liability
Artistour is a tool to support operations; you remain responsible for operational decisions and for verifying critical information such as travel times and schedules. To the extent permitted by law, we are not liable for indirect or consequential losses, loss of profit or loss of data resulting from use of the service. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for intent or gross negligence, for death or personal injury, or mandatory consumer and data-protection rights.
14. Governing law and disputes
These Terms are governed by Romanian law. Disputes will be resolved by the competent courts according to applicable law. Consumers keep the protection of the mandatory rules of their country of residence and may also use available alternative dispute-resolution procedures.
15. Changes to these Terms
We may update these Terms. The current version and date are shown at the top of this page; material changes will be communicated in advance in the application or by email.
16. Contact
SONUS Events SRL — office@artistour.app